OUR SERVICES

Rental Living

For over a decade, our award-winning Rental Living team has provided expert strategic advisory services across a diverse range of projects, including BTR developments, Co-Living, Single Family Housing, Student, and other innovative rental concepts.

We are involved from bid stages through to post-completion, guiding clients with operational cost modelling and strategy advice. Our lifecycle approach ensures that each project’s vision and long-term viability are both achievable and sustained.

Alma, British Land

OUR PROCESS

Step by step

  • We provide Market Research Reports that explore competition within the local market, including competitor analysis, detailed demographic data, rental and sales values, and guidance on services and amenities. Working with specialist data providers and local agents, our reports are tailored to each specific requirement. Additionally, we offer operational market insights, leveraging our extensive market knowledge to inform your management decision-making process.

  • We provide detailed gross-to-net operational workbooks for rental living developments, using our exemplary financial models to inform design and service delivery decisions. Our approach helps clients achieve their service vision while maintaining strong investor returns.decisions and early-stage void analysis.

  • We provide detailed design for management input, working with your design and engineering teams to maximise the operational efficiency of your developments. Offering standard specification solutions, back of house and front of house space reviews and FM operational design insight. These services are often needed at the early planning stage in order to connect the operational costs and design to deliver successful places.

  • With detailed knowledge of who is doing what and where, we provide competitor analysis reporting, along with demographic and demand data to inform amenity and service provision. Our advice ensures that developments deliver amenities designed to attract and retain tenants while maintaining operational affordability and built-in flexibility to maximise long-term viability. We also advise on optimising front- and back-of-house spaces to enhance the occupiers' experience and improve operational efficiency.

  • Using our extensive database, we access information and insights that allow us to advise on the amenities and services that should be offered at your development to maximise value, enhance the customer experience, and optimise space.

    Our advice ensures that developments provide amenities and services designed to attract and retain residents, while maintaining operational affordability and built-in flexibility to support long-term viability.

  • With extensive experience in mobilising new schemes for management handover, SAY can project-manage the entire process, starting nine to eighteen months before completion. We also develop detailed handover strategies tailored specifically for internal mobilisation teams.

  • Drawing on our extensive experience, we provide Asset Management services that help operators and investors ensure every aspect of the operational process meets the expectations of residents and investors alike. Our audits encompass both customer experience and compliance with regulation and best practice. We offer one-off reviews as well as ongoing asset management services for all living operational assets, designed to support long-term performance and tenant satisfaction.

Why SAY for Rental Living?

  • Trusted Partner

    SAY, and our rental living team have been embedded in the rental living and BTR sector since its inception in the UK market. We have extensive experience across the rental living sectors, and have helped our clients deliver many of the leading schemes in London and the UK. Our range of services allows us to provide insight into each stage of the development cycle, from early stage viability analysis, to post completion asset management.

  • Supporting at Every Stage

    We specialise in providing operational and financial advice at every stage of development lifecycle. For new schemes this could include pre-planning, planning, fund raising, pre-construction, construction and mobilisation. For operational assets, we can provide asset management assistance, change management, cost audit consultancy and operational efficiency assistance.

  • Tailored Strategies

    Our ability to tailor financial and operational strategies to each client’s unique needs sets us apart. SAY’s expertise in financial modelling ensures that every aspect of operational budgets is meticulously planned, balancing affordability for residents with the long-term viability of developments. We provide strategic advice on gross-to-net budgets, and cost recovery models that optimise the delivery of services while ensuring fiscal sustainability.

  • Improving Efficiency

    All of SAY’s services are designed to enhance both the operational and financial efficiency of a development’s operations. Our guidance offers a structured framework for the transparent recovery of costs, helping to establish clear, sustainable cost structures that benefit both operators and residents. we ensures that each development operates with a high standard of efficiency, clarity, and financial stability, ultimately creating a smoother experience for all parties.

Success Stories

Take a look at some of our work in the Rental Living sector, and get in touch to see how we can support you with your project.

Our Rental Living Experts

Meet some of our Rental Living team at SAY.

Building trust, working with integrity and sharing our expertise are core strands in how we work. We’ll prioritise your peace of mind by delivering trusted services, emphasising transparency, and demanding quality in everything we do.

Brendan
Channe

Anthony
Smith

Gareth
Bridgman

Anna
MacDonald

Caspar
Courage

ASSOCIATE DIRECTOR - ON MATERNITY LEAVE

DIRECTOR - RENTAL AND LATER LIVING

GRADUATE CONSULTANT

CONSULTANT AND FINANCIAL ANALYST

SENIOR CONSULTANT

Daniel
Babalola

GRADUATE CONSULTANT