Introducing our new Residential Asset Management Service
Providing strategic client-side asset management support to improve your property portfolio.
The Service
Our Residential Asset Management service supports Developers, Landlords, Local Authorities, and Investors seeking better oversight of building management and financial performance.
We offer tailored, independent reviews of management practices, focusing on costs and operational compliance to ensure your assets are performing as efficiently and effectively as possible.
Sitting between client teams and operational partners, we act as liaison to set the strategy for the Estate or building through refining processes and improving operational efficiencies.
Caspar Courage
DIRECTOR OF RENTAL AND LATER LIVING
Richard Lewis
DIRECTOR OF MIXED-USE
We bridge the gap between client teams and operational partners.
From secondments to retained services, we integrate as part of your team to deliver Asset Management strategies across your portfolio.
How can we support your scheme?
Clients launching new schemes can benefit from this service from Day 1. We set comprehensive financial, operational and compliance management plans tailored to your scheme.
For existing schemes, this service can enhance financial oversight and operational delivery to improve cost management and the customer experience.
We collaborate with managing agents, investors, landlords, and developers to improve management, address resident concerns, and provide independent advice to enhance services and maintain standards.
Key Road Map Calendars
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Identification of lead-in periods for key deliverables.
Scheduling target dates for issuing year-end accounts.
Establishing timelines for preparing annual budgets.
Setting deadlines for fulfilling statutory obligations.
Ensuring alignment of operational tasks with compliance requirements.
Strategic planning to manage void unit obligations and expenditure.
Bespoke Client Reporting Packs
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Financial Management
Health and Safety Compliance
Reserve Fund Management
Resident Engagement and Communications
Contract Management
Operational Scoring
Mobilisation Checklists and Guidance
Operational Risk Assessment
Customer Feedback Reporting
Step by Step
1.
Consultation
Speak to our asset managers and determine the best course of action for you
2.
Set Up
Recieve a specified audit and dedicated performance analytics
3.
Review
Regular meetings with our team to review results, refine strategies together and identify operational risk
4.
Enhance
Improve compliance, efficiency, oversight and support long-term management success and customer experience
Our dedicated Asset Managers
Across our Rental Living and Mixed-Use Sector
Richard Lewis
Caspar Courage
DIRECTOR - RENTAL AND LATER LIVING
DIRECTOR - MIXED-USE
ASSOCIATE DIRECTOR - RENTAL LIVING CONSULTANCY
DIRECTOR - MIXED-USE CONSULTANCY
SENIOR CONSULTANT
CONSULTANT
Sheliza Jafferali
Lee Rickers
Louise Bell
Anna Macdonald
Gareth Bridgman
Claire Savill
CONSULTANT
CONSULTANT
Why SAY?
Hear from our clients about our trusted asset management support.
Peter Crown
Finance Director
“SAY have been assisting and supporting our teams review and resolve several management tasks within our portfolio. The consultants we have worked with have undertaken reviews of our Agents performance and provided solutions for improvement. SAY have become part of our team and their expertise has helped us navigate the issues they have uncovered. They have expertly supported us through the process.”
Abid Arai
Assistant Director of Development Partnerships & Growth
“SAY’s unwavering commitment to excellence, demonstrated through their in-depth experience, knowledge, and expertise, truly sets them apart. They are dedicated to providing superior service and have a deep understanding of this sector [BTR]”
Get in touch for a free consultation
email@example.com
(555) 555-5555
123 Demo Street
New York, NY 12345
