Rising service charges and increasing operational costs are putting pressure on property owners and investors. SAY’s Residential Asset Management service provides expert oversight to ensure financial control, compliance, and operational efficiency. By refining management processes and enhancing transparency, we help clients protect their assets and improve long-term performance.

What sets a top-performing leasing consultant apart? Jemma Adens, winner of the hereSAY Award for Best Build to Rent Team Member: Lead to Lease Journey, shares her approach to creating standout resident experiences, the challenges she faces, and how data-driven insights help refine the leasing process.

We headed to Cannes for MIPIM 2025, for a week of valuable discussions on Housing for All, building safety, and the impact of AI on real estate. Despite the grey weather, optimism was high and there was no lack of interesting conversation. But what did we learn from MIPIM this year?

With service charges rising and operational costs increasing, SAY’s new Residential Asset Management Service provides expert oversight to optimise financial performance and efficiency. Led by Caspar Courage, Director of Rental Living, and Richard Lewis, Director of Mixed-Use, the service helps landlords, developers, and investors navigate market challenges and protect returns.

International Women’s Day is a time to celebrate the strength and achievements of women, especially in industries like real estate where progress continues to be made. At SAY Property, we’re proud to support women who are breaking barriers and driving meaningful change in the industry.

Finding the right flat is a lot like dating—it’s all about first impressions, chemistry, and gut feeling. From scrolling through listings to the final follow-up, a smooth, engaging experience can make all the difference in turning an enquiry into a long-term commitment.

Claire explores how wellness-focused design is redefining mixed-use developments. Integrating health, safety, and other vital factors to create spaces will enhance tenant satisfaction and community well-being. With real-world examples like Battersea Power Station, discover how SAY is driving this transformative shift in property design.

Anthony assesses how energy prices have surged post-pandemic and due to the Ukraine war, with UK bills peaking at £2,380 in 2022. Renters face added pressure from rising costs and potential rent hikes, while energy-efficient homes help reduce expenses.

Caspar addresses the challenges facing the UK Build-to-Rent (BTR) sector, including high costs and interest rates, which have slowed new developments. While market conditions are expected to improve in 2025, how can investors optimise existing assets and use data-driven audits to improve performance, reduce costs, and ensure compliance while preparing for future growth?

In this article, we take a closer look at the recent BBC programme ‘The Leasehold Trap’. Was an opportunity missed here?

In this article, Nick highlights the importance of active listening in the Build to Rent sector, showing how it helps leasing teams tailor services, build trust, and stand out in a competitive market. Drawing on mystery shopping insights, he reveals how personalised approaches are improving the leasing experience and shaping vibrant, long-term communities.

SAY welcomes Claire Savill, Coral Harvey, and Sheliza Jafferali, who bring valuable expertise to our team, and appoints Caspar Courage as Director of Rental & Later Living.

Read our Founder & CEO Debra Yudolph’s recent feature interview with Property Week.

We’re thrilled to announce that we won the award for best consultancy at the Love to Rent Awards 2024.

In this article Richard Lewis discusses an increasing demand for Managing Agent Tenders and provides more information about the process, the demand from our clients and why there is such a big focus on ensuring that the management operations of existing Estates is established from day one.

There are so many factors that make managing property a challenge. So how do we overcome these? 

In our most recent report with Hyperoptic, we decided to delve into both the real estate industries and renters’ views to explore how technology might shape the future of our homes.

We were delighted to be nominated at Health Investor’s Senior Housing Awards 2024.

We were so lucky to take a SAY team building trip to Valencia after a busy summer.